Help Centre

Frequently Asked Questions

1. How do I place an order?

Browse our products, add your desired items to the cart, enter your delivery details, and confirm your order.

2. What payment methods do you accept?

Currently, we accept Cash on Delivery (COD). Online payment options may be added in the future.

3. How long does delivery take?

Most orders are delivered within 2–7 business days, depending on your location.

4. Can I cancel my order?

Yes. Orders can be cancelled before they are dispatched. Please contact us as soon as possible.

5. Can I return a product?

Yes. If you receive a damaged, defective, or incorrect product, please contact us within the return period mentioned in our Return & Refund Policy.

6. How can I track my order?

After your order is confirmed, our support team will provide updates about your order status.

7. Do you deliver to all locations?

We currently deliver to selected serviceable locations. Delivery availability depends on your address.

8. What should I do if I receive a damaged or incorrect product?

Please contact our customer support with your order details and photos of the product. We will assist you as quickly as possible.

9. How can I contact customer support?

You can reach us by phone or email through our Contact Us page during our customer support hours.

10. Is my personal information safe?

Yes. We value your privacy and protect your personal information in accordance with our Privacy Policy.

If you couldn't find the answer you're looking for, please visit our Contact Us page or contact our customer support team. We're happy to help!